CPAO – Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners

CPAO – Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners

CPAO/IT&Tech/Bank Performance/37 Vol. III(PF)/2017-18/191

30.01.2018

Office Memorandum

Subject:- Timely commencement of family pension in favour of spouse by banks in the event of death of the pensioners.

Attention is invited to this office OM No. CPAO/Tech/ Bank Performance/2016-17/255 dated-27.02.2017 whereby Heads of all the CPPCs and Government Business Divisions of the Banks were advised to Commence the family pension to the spouse immediately on receipt of death certificate of the pensioner, proof of spouse age/date of birth and under taking of recovery of excess payment latest within a month.

However, analysis of reports prepared in CPAO regarding time taken in conversion of pension to family pension in favour of spouse of deceased pensioners shows inordinate delay in many cases. The details of these cases are available in CPPC logins http://eppo.nic.in.

In view of the above, Heads of CPPCs and Government Business Divisions of the banks are advised to review the latest position and ensure compliance of the above instructions and submit the status report to CPAO along with reasons for delay by 9th February, 2018 positively by e-mail at vijay.cpao@gmail.com.

it is, further, requested to give the acknowledgement of receipt of application and death certificate to the family pensioner regarding commencement of family pension.

S/d,
(Subhash Chandra)
(Controller of Accounts)
Ph No. 011 – 26174809

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