Initiate the process for electronic submission of pension documents for sanction and authorization of pension as being done in the Central Civil Ministries for the pensioners covered under CCS (Pension) Rules. This will make the Life of the pensioners very easy, reduce unnecessary use of paper and data entry at various levels and ensure speedy processing and payment of pension.
CPAO
Submission of the letter of undertaking by the pensioner & forwarding it along with e-PPO under the digital environment – CPAO
Many Bank officials have stated that ink-signed letter of understanding is a necessary condition for start of pension and without this; the banks will not be able to start the first pension as any excess payment made to the pensioners can’t be recovered without any legal supporting document.
Speedy delivery of Pension Payment Orders (PPOs) to CPAO
Pension Payment Orders (PPOs) processed/ authorized by the PAOs situated outside Delhi are being received in the CPAO after a considerable delay as the postal services at the local levels in the country are still not working at their full strength due to the COVID-19 pandemic.
CPAO – Timely processing of Pension cases by Pay & Accounts Offices of Ministries/ Departments
The timelines laid down in CCS (Pension) Rules 1972 are not being adhered to by the Pay & Accounts Offices of Ministries/Departments and pension cases are received in the CPAO after a huge delay and sometimes even after the retirement of the Government servant.
CPAO: Shifting from BSR Code to IFSC for identification of branch
shifting from BSR code to IFSC for processing the pension cases of the pensioners vide this office OM No. CPAO/IT&Tech/e-PPO/6(Vol-X(D))/2019-20/81 dated 19.08.2019 and subsequent reminders dated 01.11.2019 and 30.12.2019