regarding to improve the Health Delivery System on Indian Railways and faced during treatment in emergency at empanelled Hospitals so streamline the treatment in emergency has taken
Crediting back of unused Passes/PTOs – RBE No. 114/2020
Passes/PTOs of the year 2020, but could not undertake journey due to cancellation of the train, such Passes/PTOs may be treated as availed/used and the same should not be credited back to the Pass account
Booking of Holiday Homes, Allotment for over 1 Lakh Government Residential Accommodations
The portal provides online facility to users across India to lodge complaints, submit documents and appear for virtual hearing. e-Sampada Mobile App and Chatbot facility has been provided for better user experience. Service level benchmarks and activity log for officials are incorporated to ensure accountability.
Refusing admission for CGHS beneficiaries of Covid-19 patient
In case of emergency when beds are not available in the hospital then hospital should provide necessary treatment to stabilize the patient and transport the patient safely to nearest empanelled hospital for further management
AIRF letter to Railways regarding resumption of regular trains services
Requesting Railway board to take appropriate action for restoration of Regular Passenger Train Services with immediate effect.